Comments for Delta Air Lines Blog

Comment on The Latest Wings With Wi-Fi (eBay Holiday Edition) by happydad100

happydad100 — Thu, 19 Nov 2009 23:56:43 +0000

Chris B: Thanks for the update. I love the service and appreicate the new post (especially the update on the 737-800’s). Question: I’ve been on two flights with malfunctioning Wifi. One time there was no gogo to connect to and the other time I did connect to gogo (got IP address) but there was no internet connection (others on the plane had same problem). Is there anything the crew can do to fix this? Can I give them any suggestions? What is the process to notify someone at Delta with malfunctioning Wifi?

Thanks!

P.S. It works probably 90% of the time for me … these are the exceptions.

Comment on The Latest Wings With Wi-Fi (eBay Holiday Edition) by Chris B.

Chris B. — Thu, 19 Nov 2009 19:53:30 +0000

royal-jet-service…HH thanks for the props on the Wi-Fi…and I’m thrilled to hear the product swayed your decision to choose Delta!

We’ll be rolling out new ways of identifying Wi-Fi-equipped flights online in the first quarter of 2010.

Comment on The Latest Wings With Wi-Fi (eBay Holiday Edition) by Chris B.

Chris B. — Thu, 19 Nov 2009 19:51:14 +0000

rcvideo…there are currently no plans to install power on the MD88s or MD90s given that most MD88/90 flights are under 3 hours. We’re evaluating options for the addition of power outlets across other fleet types.

Comment on The Latest Wings With Wi-Fi (eBay Holiday Edition) by pilotmoran

pilotmoran — Wed, 18 Nov 2009 21:34:06 +0000

JT-While the 757 may be equipped with WiFi, it will not work over water(I think 50-150 miles) past the coastline. Its not a satellite service like Alaska Air and Southwest are testing.
rcvideo-as far as I know, there is power in first class on the 737-800s only.

Comment on The Latest Wings With Wi-Fi (eBay Holiday Edition) by rcvideo

rcvideo — Wed, 18 Nov 2009 12:07:56 +0000

Thanks for the update! It’s good to hear that things are progressing so well. Impressive numbers for one year! I have used wifi for everything from Facebook to streaming audio and video. It works very well and helps fill the time on long flights.

Question….are there going to be power installations on the MD-88’s, 90’s, and 737 800’s?

Comment on The Latest Wings With Wi-Fi (eBay Holiday Edition) by royal-jet-service

royal-jet-service — Wed, 18 Nov 2009 05:46:51 +0000

Thank you for the update, Chris. I am a big fan of the Wi-Fi service. I find it to be highly reliable. It is enormously helpful in helping me remain productive while I’m traveling. It’s another feather in Delta’s cap and was a significant factor why I recently chose DL over another airline for a cross-country business trip.

Comment on The Latest Wings With Wi-Fi (eBay Holiday Edition) by golich17

golich17 — Wed, 18 Nov 2009 01:08:14 +0000

I will be traveling just before Christmas this year so I’m crossing my fingers that I will be on a Wi-Fi bird. I’m really anxious to see how it works. I’ve only heard rave reviews about it!

Comment on The Latest Wings With Wi-Fi (eBay Holiday Edition) by JT

JT — Tue, 17 Nov 2009 23:27:43 +0000

Chris, good to hear and exciting, so far my experiences have been nothing but excellent, the wi-fi makes the time fly. Looking forward to a Jan. trip from FLL to LAX on 737-800 and LAX to LIH 757 hopefully both will be equipped! Great job to the teams involved!

Comment on Win a VIP Experience and Meet Jay Leno! by Sean C

Sean C — Mon, 16 Nov 2009 00:11:57 +0000

That’s cool Jen! And of course, you need to share that picture!

Comment on Purchase Onboard With Plastic, Please by mikewoodruff

mikewoodruff — Sun, 15 Nov 2009 04:41:09 +0000

Hey Katie-

I saw how you said the regional fleet won’t be accepting credit cards at this time - but how about an option to pre-purchase beverage/food vouchers for use on these flights? Ie. using one of the airport self serve check-in, if one of their flights offers beverage or food service, customers would be able to purchase an alcoholic beverage voucher for use on a specific flight, and the machine would print out a voucher for use on that particular flight?

Just a thought!